English (UK) 
Македонски 
The Knowledge Management Center conducted the study "Businesses and the Digital Decade in North Macedonia", which analyzed the digital services used by business entities and their readiness for digital transformation. The study shows the impact of digitalization on the operations of companies, identifies barriers and opportunities for improvement.
Although North Macedonia has a legal framework and the National Portal (www.uslugi.gov.mk) is a main point for digital services, the country lags behind in the European lists (35th place). Companies show interest in new technologies, but digital literacy, institutional coordination and unified digital practices are lacking.
👉 More information and access to the study here
You can find our brief recommendations for measures related to digital services for legal entities at the following links:
- Recommendation 1: Focus (orientation) on business entities, enabling better quality of digital public services
- Recommendation 2: Increased involvement of business entities in the creation, optimization and provision of better quality of public e-services in the Republic of North Macedonia
- Recommendation 3: Increasing security and empowerment of business entities, transparency of personal data and application of artificial intelligence
